Yes. Contractor License#011876 and Plumbers License #PLB-J-12271

We offer free estimates within Gem County. 

We do install customer provided fixtures. We understand cost is important, so we are willing to work with our customers and their needs. Due to the fact that we cannot guarantee the quality and integrity of fixtures not provided by us or our supplier, we cannot warranty these parts. If you are seeking something specific for your residential or commercial space, feel free to reach out and we can verify what we have available.

Our hourly rate is $150 within most of Gem County. Travel rates apply for surrounding outside areas. For specific jobs like our camera and jetter service, we have flat rates. And for larger scale or more detailed jobs, we provide an estimate based on the scope of work. This estimate will be emailed to you for approval, prior to work getting started. Feel free to call our office 208 365 4168, if you have questions regarding pricing for your requested service.

The following are some examples of emergencies: active leaks, no water, no hot water, a backed-up house or business, active flooding, and backed-up drain lines causing flooding.

During business hours of 8 AM-5 PM on weekdays, we do not charge extra for same-day calls. We prioritize calls based on the urgency of the call and our existing schedule. If your call is same day and non-emergent and someone else had a scheduled appointment before you, we will offer you the next available time slot.

We always have someone available after hours. Call our office number 208 365 4168 and press emergency/after hours service. It will be routed to a technician on call. Leave a detailed message and someone will return your call as soon as possible.

Usually due to a hidden leak, often a "silent" leak in a toilet flapper, a pinhole leak in a pipe or a compromised valve such as on a water heater. If you are unsure of where to look, Johns Plumbing offers a perform a house check and basement check to confirm there are no current leaks. This can often be a helpful checklist item to add to your Winter and Spring list.

This is typically caused by hair, soap scum, bacteria or grease buildup. Depending on the area, we recommend using an acid or cleaner that is a proper commercial grade as a general maintenance tool to prevent build up from happening. In some cases, main sewer lines back up due to a larger issue, caused by debris build up in the main line like tree roots or mud if the line has potentially been compromised. 

No. While they may leave the bowl, they don't break down like toilet paper and often cause major blockages in sewer lines and septic tanks. If you are choosing to use wipes in your house, dispose of them in a waste basket, not in the toilet itself.

Most traditional tanks last anywhere from 10-20 years (depending on equipment, water quality and maintenance), while tankless models can last 20+ years with proper maintenance. Proper, consistent maintenance of your water heater is key in maximizing its life span.

Our recommendation for average maintenance is to pump your septic every 3-5 years in a standard home. Older homes with older drain fields or households more than 4 people may require more frequent pumping. Inspections are only typically required during the sale of a home, but you are welcome to request an inspection after your scheduled pumping for no additional cost.

A standard septic tank for a residential home is 1,000 gallons. Sometimes properties with shops may have an additional septic tank. Unless extremely dated, you can refer to Southwest District Health for a copy of your septic permit for approximate location and information.

We offer a basic camera and locate service for $350 if your septic permitting is not on file due to the age of your home. This process typically takes less than an hour all together. This fee does not include the time to dig the lid once located.